top of page

Terms & Conditions

Welcome to The Bristol Crocodile website. By using this website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. About Us

This website is operated by The Bristol Crocodile, trading under Cavendish House Press, based in the United Kingdom.

If you have any questions, you can contact us at:


info@thebristolcrocodile.co.uk

2. Use of This Website

By using this website, you confirm that:​

  • You will not use this website for any unlawful or harmful purpose

  • All information you provide is accurate and up to date

We reserve the right to refuse service or access to anyone who breaches these Terms.

3. Products & Descriptions

We take great care to describe our products accurately, including books, colouring books, and any related merchandise.

Please note:

  • Colours may vary slightly due to screen settings

  • Minor variations may occur in printed products

  • All illustrations and stories are original works

4. Prices & Payments

  • All prices are shown in GBP (£)

  • Prices include VAT where applicable

  • Payment must be made in full at the time of ordering

We reserve the right to change prices at any time, but this will not affect orders already placed.

5. Shipping & Delivery

Please see our Shipping Policy for full details.

In general:

  • Orders are dispatched within the timeframe stated on the product page

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by postal services once dispatched

6. Returns & Refunds

Please see our Refund Policy for full details.

In summary:

  • You have the right to cancel your order within 14 days of receiving it (UK Consumer Contracts Regulations)

  • Items must be returned unused and in original condition

  • Personalised or damaged items may not be eligible for return

7. Intellectual Property

All content on this website - including, but not limited to:

  • Text

  • Illustrations

  • Characters (including The Bristol Crocodile)

  • Logos

  • Artwork

is the intellectual property of The Bristol Crocodile / Cavendish House Press.

You may not copy, reproduce, distribute, or use any content without written permission.

8. Children's Content

Our books and materials are designed for children aged 3–5, but this website is intended for adults to browse and purchase.

We do not knowingly collect personal data from children.

9. Limitation of Liability

We are not liable for:

  • Any indirect or consequential loss

  • Loss or damage caused by misuse of our products

  • Temporary unavailability of the website

Nothing in these Terms limits your statutory consumer rights.

10. Privacy 

Your privacy is important to us. Please see our Privacy Policy for details on how we collect and use personal data.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the UK courts.

bottom of page